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Web Form - Feedback / Submit A Ticket

The purpose of this web form is for our website visitors to submit feedback, inquiry or for our customers to submit Customer Service / Technical Support Ticket without having to call the Help Desk.

Use this online "Submit A Ticket" web form for non-urgent Customer/Technical Support requests only.     

For Service Outages, please call Customer Support Hotline at +603 8312 8030.

Web submissions are usually handled within 24 - 48 hours. If you are reporting a problem, please remember to provide ticket description as much information that is relevant to the issue as possible.

Remarks:

  1. Ticket that contains irrelevant matters, information or SPAM will not be attended to. 
  2. Kindly visit our Contact page to contact us (phone, fax, email, address, location map).
Setia Haruman Technology Sdn. Bhd.

ADDRESS
Setia Haruman Technology 
The Lodge, Persiaran Multimedia, Cyber 7, 63000 Cyberjaya, Selangor, MALAYSIA

CONTACTS
Email: customerservice @ citybroadband.net.my
Phone: +603 8312 8030
Fax: +603 8312 8130